Why You Should Have a Contact Us Page
A lot of businesses don’t even bother with a “Contact Us” page for their business. They simply use the address they have on their business cards or website and hope no one actually reads it or knows who it belongs to. This is a big mistake. The contact us page is probably one of your biggest links to your company online. For most businesses, it is typically one of their most-visited website pages.
Why You Should Have A Contact Us Page Works Only Under These Conditions
So if you are thinking you can skip the contact form entirely, think again. You never want to skip the contact us page – not unless you want to say you don’t know who the contact person is or you don’t want to include their phone number. For example, your contact form says something like, “John Doeyer, President & CEO, XYZ Company”, but if you don’t include their phone number, how can anyone get in contact with you? All they’ll get is an email address and that email will only give them information about your company (who you are, where you are, etc).
Another reason you should have a “Contact Us” page is to be able to send feedback to other members of your organization (or to the general public). This can be done by adding a” Feedback” link above the “Contact Us” page. For example, if you sell shoes, you could add something like, “Would like some fresh Venice Beach shoes? Let’s talk about it. Best Wishes”, and then put the email address and phone number in the feedback box below the link. This way, if someone mentions your business, they can contact us and we can give them a nice compliment about the quality of our shoes.